Remote (West Coast Preferred)
The Creator ecosystem is rapidly growing... and we've been here since the beginning of it. Our mission at ChannelMeter/Creator.Cash is to supercharge this growth by empowering creators—and the organizations working with them—with the software, data, and opportunities to take them to the next level.
We're looking for a motivated Community Manager to join our founding team! As an early member of the team you will be our direct connection to the content creators within our community, fostering relationships and helping content creators get smart about how to navigate this world. You will learn a ton about the digital media industry and have the chance to build great relationships with the content creators we serve everyday.
What You'll Do:
- Work in close collaboration with various teams—and directly with individual creators—to create and execute impactful community management strategies for ChannelMeter and Creator.Cash’s communities
- Schedule and execute on content, maintaining social media calendar
- Foster, grow, and manage our community outreach, developing ground floor relationships with Creators to create long lasting partnerships
- Cultivate and maintain relationships within the vast number of Creator communities online
- Maximize social media reach and influence with Creators
- Regular reporting to the wider organization on current Creator and community trends, sentiment, and product performance
- Use data to inform recommendations for ongoing community outreach initiatives, messaging, and promotions to both existing and prospective customers
- Act on behalf of our Creators and bring their voice into team discussions and meetings; ensure Creator sentiment, desires, and needs are understood and met through ongoing support and the development of our products
- Help manage challenging situations quickly and effectively
About You:
- 2+ years experience in a community building, social media marketing, or similar role
- A builders mentality who thrives in collaborative environments, but is also excited in taking your own initiative by bringing ideas and testing to the table.
- Harbor empathy and curiosity, striving to understand the motivations, behaviors, and activities of creators and our audience. You want to tell stories in the most interesting way.
- Highly organized. You take pride in your ability to effectively manage projects, meet deadlines, and drive projects forward.